What does the course cost? And what payment methods are accepted?
The course rates vary by state and course selected. Select your state for rates. Discounts apply at checkout. All major credit or debit cards (Visa, MasterCard, Discover, American Express) are accepted.
Is my credit or debit card information secure? All transactions are processed over a secure server. Upon selection of your state and course you will be redirected to a secure server to complete your transaction and take the course.
What do I do if my Internet connection fails? If you get disconnected, log back into your account using your user name (email) and password you setup during registration. You will start at the beginning of the section where you were last left off.
Can I take the course from any computer? Yes, you can login to your account from any computer connection. What happens if I experience in course technical malfunctions? Call us..
Do I need a PC? Or can I use Macintosh? If you have a MAC you will need the latest version of Macromedia Flash Player.
Do I need to have sound to take a class? No, the information is delivered in audio or video text by the course player.
What do I do if I forget my username or password? Call us to request this information.
Will insurance carriers offer discount for taking these courses? Likely our courses will be accepted by your employer's insurance carrier. However, we suggest that you check with your carrier since they set insurance rates.
I do not have DSL. Can I still take the course online? Yes, although it may take longer. Often, friends, family members, employers, career placement centers, and public libraries can offer use of computers with DSL connections.
My city or county is not listed on the website. Can I still take the course online? Yes, all of the courses on our website are approved state-wide for all counties.
I don't have a printer. How do I print my certificate? Upon completion, save a copy to your computer and attach a copy of your certificate to an email that you can send to a computer with a printer or your employer.
When does my certification begin? When am I certified? Immediately upon successful completion of the course. Print or forward the certificate via email to your employer. Save a copy of your certificate for future reference.
I lost my official certificate. How do I get a replacement certificate? Reprint a copy from the file you saved on your computer. Or call us for help.
I never received my certificate in my inbox. Your certificate is a printable. Please call to request a duplicate copy of your certificate to be emailed to you.
Can you fax my certificate to me or my employer? I need it immediately. No, but we can email a free copy for you. Give us a call.
I was a server, but now I've been promoted to bartender. Do I need to get recertified? No. The TABC Alcohol Seller/Server Certification course is valid for both servers and bartenders.
How do I get recertified? To get recertified for a course, you will need to register and pay the course fee. Recertification is required every two-years from the date printed on your certificate.
When does my certificate expire? The expiration date is printed on the certificate.
I forgot my username and/or password. How can I login to my account? Please call us.
I don't have an email address. Use a friends, family members or employers email address for identification in our database.
I got an error "Validation Questions" wrong. Use the same answers that you selected when you initially registered for the course. If you forget your answers call us.